About the Customer

The client is a leading integrated energy company specializing in the production of synthetic crude from oil sands. In the 2020 Forbes Global 2000, they were ranked as the 252nd-largest public company in the world.

Project Details

The client wanted an offshore team to assist with their app development process and coordinate with their counterparts to meet development needs.

Suncor Petro canada

Industry

Energy

Services

Design, Development (Android, iOS - Kotlin & Swift RX) & Launch

Problem

  • The client sought to save time spent on recruiting and training personnel according to business specifications. 
  • They had already outsourced deployment and server-end work to another vendor, but coordination between teams was challenging due to time zone differences, leading to delays. 
  • Employee churn, around 30%, was another major concern, posing a risk to the development cycle. The client was looking for a monthly model plan with the flexibility to scale up or down as needed.
problem
Our-Approach

Our Approach

  • In 2020, the client partnered with BigOhTech to improve coordination among different teams, including the server team, and prepare a risk mitigation plan for anticipated delays. 
  • Initially, BigOhTech entered a trial engagement of one month with two Android and two iOS developers, with the flexibility to adjust the resource count as needed. 
  • BigOhTech’s team acted as POD 2, successfully coordinating with POD 3, ensuring a continuous development cycle. 
  • Initially deployed for ongoing projects, within three months, BigOhTech was also awarded maintenance projects.

Benefits

  • The engagement freed up key resources, allowing the client to focus on their core business, petrochemicals. 
  • The client saw a 30% cost reduction, along with significant time savings. 
  • Round-the-clock uptime was achieved, and the average resolution time for severe issues was reduced to 8 hours
  • There was no administrative burden as BigOhTech handled all support tasks for developers. 
  • The engagement also opened new business opportunities with Suncor, including existing project maintenance.
Benefits

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