AI chatbot Company

Here is a brief introduction to how does a chatbot works : 

• Firstly, we need to design the conversational flow of a Chatbot. This includes how well a user is going to interact with a Chatbot, what are the potential questions, and the possible answers it needs to provide. 
• Chatbots should come with the ability to understand and respond to users’ input. Therefore, the requirement is to write the code in a manner to apply this logic. 
• Chatbots should be trained post this using ML algorithms. They should be fed with the sample data to ensure the chatbot gets trained and provide more apt results.
• Fall back mechanism should be defined. In case, the chatbot can’t handle the query, the same should be redirected to the human operator. 
• Chatbot should be deployed on the needed channel, either on an app or any other platform which so ever is needed
• The testing phase should begin, Chatbot should be kept on training with the amount of data it’s being exposed to as well. 

Yes, please schedule a scoping session with us.

Once, the requirements are clearly written down, it won’t take more than 24 hrs for us to provide the same.

Here are the various platforms in which chatbots can be integrated: 

• Website, to handle visitors' queries
• Application, one can use the Chatbot as a standalone app offering or can bind the Chatbot into an existing application
• Customer care service, Chatbot is widely used in this vertical.
• Travel Websites, Booking management systems, Tracking websites
• Messaging platforms such as Slack, teams, and WhatsApp
• Social channels such as Facebook, Twitter and Instagram

In order to integrate a Chatbot into your business, One basically needs to have an app/web space where the Chatbot can be integrated. Along with this, one needs to have social channels where the bot and the data pool need to be integrated in order to train the bot as per your needs.

Yes, an AI chatbot is capable enough to handle complex queries, although it depends upon the training and the type of data pool one is having for the Chatbot.

We offer a range of support and maintenance services for AI Chatbots. These services include Application maintenance and support services, Managed security, Application modernization services, etc. 

Please visit https://bigohtech.com/services/application-maintenance/ for more information.