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WhatsApp Chatbot Service

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Offering WhatsApp Chatbot Service

Catch Your Customer’s Attention With Our WhatsApp Bot Service

Big oh turn the businesses into lead generating machine through our WhatsApp chatbot development services. Our bot has helped tens of thousands of businesses to manage their conversations on the go.

Our WhatsApp chatbot talk like a human with humans using NLP/NLU algorithms which in turn increases the customer retention rate by 95%.

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WhatsApp Chatbot Services

WhatsApp chat Ideation and consulting

Big oh provides WhatsApp chatbot services to its customers and take care of our client needs from scratch. Our process starts with understanding business requirements first and then come out with a customized strategy that can help businesses to reach their customers faster.

We focus on providing continuous support to businesses and stay with them till the end, helping them to automate their workflows by 97%.

WhatsApp chatbot development

As a WhatsApp chatbot development company, we help hundreds of businesses to upgrade their customer service, scale their engagement rates and convert high performing leads. We develop chatbots that spark conversations with a customer by understanding his/her intent.

Migrate to WhatsApp chatbot

If you are worried about migrating your web bot to WhatsApp bot? Then, we can help you with that. Our company deals in providing chatbot migration services that aims at enhancing your customer experience.

WhatsApp chatbot maintenance and support

At big oh tech, we take care of all your needs ranging from deployment of bot to providing end to end support and maintenance. Our WhatsApp chatbot experts provide round the clock support to ensure that the functioning of the bot is up to the mark.

NLP/NLU based WhatsApp chatbot

We develop NLP/NLU WhatsApp chatbots that understands the emotions and intent of customers to the best extent. As an AI chatbot development company, we provide businesses to humanize their customer interactions using our WhatsApp chatbot.

Team based AI chatbot

Our WhatsApp bot developers makes the interactions of businesses effective and efficient. Our team-based AI chatbot helps businesses to smoothen their collaboration when interacting with other team members aka multiple teammates can interact with that bot.

Why choose our WhatsApp chatbot service?

Affordable option

Big oh develops WhatsApp bots for businesses that scale business revenue by 50%. We are here to convert your business into revenue generating machine. It’s better to invest your hard earned dollars in an expert WhatsApp bot development company.

Dedicated WhatsApp bot developers

Our dedicated WhatsApp bot developers have a technical know-how of building WhatsApp bots. These bots use NLP/NLU capabilities to answer mundane questions of customers. It gives businesses to gain an edge over the competitors by managing customer conversations using the single AI bot.

Provides multilingual support

Tired of replying to customers by learning multiple languages? That’s why we developed WhatsApp chatbot that provides you multi lingual support to answer customer questions in multiple languages. Currently, our WhatsApp bot is able to handle 200+ languages to chat with customers.

24*7 chatbot support and maintenance

Our expert WhatsApp bot developers assure businesses about the end-to-end support we provide. We work round the clock to make your business profitable and turn your customers conversations into regular cashflows.

Certified WhatApp Chatbot development company

Leverage our Certified WhatsApp Chatbot expertise to grow and spread your business to every nook and cranny of the world! With an experience of more than 15 years in technical solutions, we use cutting-edge technologies to help businesses grow by 10X.

Integrate your chatbot on all channels

WhatsApp Chatbot Process

Understanding business requirements

As a first step, we analyze the business requirements through consultation and planning. This helps us to better understand the business and product objectives.

Design

Further in the process, we work on the designing the interface and chatbot flows for enhanced user experience as per the use cases .

Register number for Business API on Meta business account

A business needs to register with fresh contact details to develop a WhatsApp Chatbot, different from a number already registered.

Chatbot development and deployment

Once the business has registered with a new number on WhatsApp, they provide it to us and our BOT magicians do their magic with the help of WhatsApp business APIs and develop the BOT programming. After development process is complete, we run tests and ensure to host the WhatsApp Chatbot smoothly. We assure product quality throughout the process.

AR/VR

After successfully hosting the WhatsApp Chatbot, we provide our clients with constant maintenance and support services.

Technologies we use in WhatsApp chatbot

Tools
Platforms
Programming languages
Technologies

Raasa

IIBM Watson

Google DialogFlow

Gupshup

BOTSHOT

WhatsApp API

WhatsApp Bot

Web Bot

AI Conversational BOT

Typescript

JavaScript

Es6 and Es7

Java

Node

SpringBoot

NEXT.JS

Client Success Stories

Take a look at Our Achievements

GrillHouse

HCL Concerts is considered as India’s biggest & longest running live Indian music platform….

Read Case Study

HCL Music

Grillhouse wanted BigOhtech to enhance their app with multiple inventories….

Read Case Study

WhatsApp Chatbot FAQs

Are you an authorized vendor for WhatsApp Chatbot?

Yes, We are an authorized vendor for WhatsApp chatbot, We have already hosted WhatsApp chatbots successfully over

How can I integrate a WhatsApp chatbot into my business?

Firstly, one need to have a Whatsapp business account to start using the whatsapp chatbot.

One need to have whatsapp business api to point back the chatbot to whatsapp portal.
Connect the chatbot with Whatsapp business apis and ensure connectivity is established between whatsapp users and chatbot.
Rest one needs to follow the basic keep on training the bot for better result from time to time.

How much does it cost to implement a WhatsApp chatbot? Is there any additional cost for sending message?

For WhatsApp chatbot, Also there is an additional cost for sending messages due to the consumption of WhatsApp business APIs. However it depends upon the no. of message sent and types of message that is sent.

What is an outgoing template message in WhatsApp chat?

Outgoing template is a readily defined template in WhatsApp, supported by WhatsApp business APIs. One can define the process and rules around sending these templates. These templates need to be verified by WhatsApp as well before use.

Do I need to take the consent of the customer before initiating the WhatsApp conversation?

Yes it is needed to take consent from the user before initiating a chat with WhatsApp bot. Although, this consent can be taken on some other channel as well such as a website or some predefined forms for taking in consents.

Can a WhatsApp chatbot handle complex customer inquiries?

Yes WhatsApp chatbot is capable enough to handle the complex queries, Although it depends upon the training and the type of data pool one is having for the chatbot.