Which Is The Best AI Chatbot In 2025

As there are dozens of AI chatbots available, choosing the right one raises important questions: which can give you reliable answers, has long conversation memory, and provides speedy responses?

The answer isn't straightforward because different chatbots excel in different areas. For instance, while some AI tools like Claude can make conversations feel more natural and connected, others like Perplexity are specifically designed for deep research tasks. Meanwhile, Grok offers unfiltered suggestions and can engage in lengthy discussions about controversial topics.

So, which is the perfect AI chatbot for 2025? The truth is, there isn't one universal answer—it depends entirely on your specific needs.

Are you looking for help with marketing copy, or do you need an assistant for coding problems? Do you prioritize conversational context over response speed, or vice versa?

That's why we've created this comprehensive guide covering the top 13 AI chatbots (both free and paid), know their features, pros, and cons, to help you make the right choice for your business needs.

What is an AI Chatbot?  

AI chatbots are software programs that use Natural language processing (NLP) and Machine learning capabilities to understand spoken and written human language.

These chatbots understand the intent of users and learn with time to phrase the best possible answers.

Initially, rule-based chatbots had limited functionalities and were trained to perform specific tasks only.

At the same time, AI chatbots have more advanced functionalities and can deliver a human-like conversational experience.

For businesses, chatbot is a game-changer to help them give faster replies to customers, save their time, proficient at handling multiple conversations at once, and enhance the customer experience.

What are the Best AI Chatbots Available for Businesses in 2025?

Here are a few chatbots that businesses can try in 2025:

1) ChatGPT 

ChatGPT is an AI conversational chatbot developed by OpenAI to have human-like conversations. The language model is trained enough to perform various tasks such as composing essays, drafting emails, making creative stories, generating code, etc.

Unlike other chatbots, which follow predefined scripts, ChatGPT can adapt to any topic, can switch to a conversation, and can respond to any tone (humorous, quirky, serious, shocking).

This generative AI model is trained on massive datasets from various sources, such as Wikipedia, Twitter, thousands of websites, and Reddit.

Best part? It learns from past conversations, and you give it any role, a teacher, celebrity, or small business owner, it tries to wear the same hat to respond naturally and engagingly.

Let's say you've 100 different conversations to start, you can keep every chat separately. Plus, you can share the link of every conversation with others.

Key Features of ChatGPT: 

1. With NLP capabilities, ChatGPT can understand the intent of the conversation and can provide human-like responses. You can keep on asking this AI chatbot until you're satisfied with the responses. In that case, you can tell ChatGPT to fine-tune its answers.
2. It provides multimodal support, meaning it responds in text format, but it can even use text to image analysis and analyze your voice conversations. You can even download the images it generates.
3. You can customize ChatGPT based on your preferences, like you want this AI chatbot to become your writing assistant in the same writing style that you love (authoritative or conversational).
4. You can upload various documents and all types of files and even connect them to your Google Drive.
5. ChatGPT can do web browsing, and whatever information it suggests is backed by sources.
6. Its Deep Research mode can browse the internet, compare information from hundreds of websites, and do some statistical analysis to provide in-depth reports. While it may take some time to provide you with responses, it's more detailed and relevant as per the user's query.

Pros of ChatGPT:

1. As it uses NLP capabilities, it can handle a diverse range of topics, and it seems as if you're speaking to a real person.
2. It saves your time and helps you get things done. You don't need to hire more people.
3. Even in complex scenarios, it can understand the context of the conversation.
4. Its free version is apt to use, supports dozens of languages, and can support business owners like you from writing Instagram captions to creating checklists.

Cons of ChatGPT:

1. It can give you a draft, but it's not always accurate. It hallucinates a lot after all; it can never compete with the human brain.
2. To make the best out of its capabilities and unlock more features, you need to pay a monthly subscription fee of $20.
3. It can give you opposing answers as well if you use this tool as a shortcut for making business decisions

2) DeepSeek

Another best chatbot platform that's similar to ChatGPT and worth trying in 2025 is DeepSeek. Just like ChatGPT, this is also an open-source model that helps users solve reasoning tasks such as coding, mathematics, and problem-solving.

You can access DeepSeek through the web, and you can download it on a local computer without running it on the web. Its R1 model is like ChatGPT's O1 model.

Unlike ChatGPT, which is suitable for text generation tasks, DeepSeek can turn the raw data into actionable insights. It's pretty good at tasks that involve data analysis.

Key features of DeepSeek:

1. DeepSeek offers multiple models available in different sizes, such as 7B and 67B. Both these models are good to use for research and commercial purposes.
2. DeepSeek's R1 model is best for solving reasoning and math tasks. As compared to OpenAI models, DeepSeek delivers on-par performance, and that too at an affordable price.
3. Its R1 model can generate huge amounts of text as it has a maximum context window of 128,000 tokens.
4. It provides API access, meaning developers can integrate their AI capabilities into their systems/apps.
5. DeepSeek offers a robust ecosystem, meaning it offers a mobile app for users to interact with. Its chat feature can be accessed through the web for doing back and forth conversations.

Then, there's a DeepSeek platform allowing businesses and developers to integrate DeepSeek AI with other tools or apps.

Pros of DeepSeek:

1. Cost-effective than other AI models such as GPT-4 and Claude. This ChatGPT like an alternative is better for budget-conscious teams.
2. It delivers exceptional performance for reasoning, math, and coding tasks.
3. Generate content in multiple languages other than English. These include Spanish, German, French, and other languages.

Cons:

1. If you want to run DeepSeek yourself on a self-hosted server, then there are security concerns, as it doesn't come with built-in data security procedures or guardrails. So, big enterprises resist using this platform because of increasing concerns around safety and compliance.
2. Lack of third-party integration support with other business tools. So, not everyone can access it universally.

3) Claude AI

Compared to other free AI chatbots, Claude AI makes the conversation feel more engaging and natural without sounding robotic.

Claude's Anthropic Sonnet Chatbot has a good context window length, meaning it can remember around 150,000 words per conversation. You can interact with this chatbot, ask questions, and upload PDFs.

Best part? Claude can help you with brainstorming, generating ideas, acting as a coding assistant, and solving problems. The cloud's fastest model is Haiku, which can handle high-performance and creative writing tasks.

The other version of Claude (Sonnet) excels in content creation and creative tasks. No matter how vague your idea is, it can quickly turn the question into a polished answer. Its strength mainly lies in generating long-form content, especially for complex projects.

Key Features of Claude:

1. With Artefacts, you can create a simple productivity planner or a dashboard page. You cannot just ask the AI chatbot to provide you with changes; rather, it allows you to interact with it by clicking on buttons.
2. In the future, Claude is likely to roll out some Agentic AI features too.
3. Claude is better at summarizing long-form documents and meeting notes into short-form summaries. It supports different file formats such as TXTs, CSVs, PDFs, etc.
4. No matter if you ask a question or throw slang, Claude understands the context of the conversation and continues to make conversation more natural and engaging.
5. By enabling the research mode, it can surf the internet, connect with Google Workspace, and even create interactive reports

Pros of Claude:

1. Claude is quite adaptable when it comes to adapting to different tasks, such as writing content in other genres or languages.
2. As compared to other AI models, Claude has exceptional image analysis skills – like if you ask it to analyze an image or a complex diagram, then it can provide responses.
3. Claude resists providing harmful content, and if the user asks the model to provide inappropriate content, the model will deny the request.

Cons of Claude AI:

1. Claude AI is better for generating text, but it lacks other features, such as customization plugins.
2. It has a restriction on the conversation length limit. And sometimes the daily interaction limit with this AI model changes based on the demand of users.

4) Meta AI

Meta launched a free AI chatbot called Meta AI available across platforms such as Messenger, WhatsApp, Facebook, Instagram, etc.

It's like a personalized AI assistant that knows more than you – ask it to create new stickers, help you reimagine your photo background, or create new images for your Instagram story. It's good for Q/A type tasks, but when it comes to creating short-form videos, it falls behind.

Though it can search the web, don’t expect it to interact with you the same way as ChatGPT or other LLMs do.

You can access Meta AI either by downloading its standalone app or by accessing it through the web (meta.ai).

Key features of Meta AI:

1. It uses the Llama model to interact with the user and has a voice model just like you would find in other AI chatbots.
2. A canvas feature to help you create the document inside the Meta AI.
3. Generate the images, ask the model to edit the image, such as adding animations to it.

Pros of Meta AI:

1. Meta AI is available for you wherever you are - on your phone, desktop, and across Meta platforms. You can chat with this AI assistant and get instant answers to daily questions.

Cons of Meta AI:

1. It offers limited extensibility, meaning developers have a restricted ability to customize or integrate an AI system into their tools.

5) Google Gemini

The research team at Google launched the most capable and largest AI model known as Gemini. Being a multimodal model, Gemini is trained on all next-generation capabilities, meaning it can digest images, audio, and video, and apply its reasoning skills to solve complex math and physics problems.

Through the Gemini chatbot, if you doubt the responses that the model generates, then you can run a quick Google search using the same interface.

Having a long context window (up to 1 million tokens), it can generate output in various combinations, such as text, images, audio, video, etc.

Key features of Gemini:

1. Its "Google it" features help you fact-check answers instantly.
2. Its live version allows users to ask anything related to their everyday life and do multiple verbal conversations without burning out. This feature is available on iOS and Android.

Pros of Gemini:

1. This conversational AI chatbot can handle huge, diverse datasets such as text, images, audio, and video across multiple domains.
2. As it's a Google product, it can process up-to-date information in real time.
3. It remembers what you said in conversation, so you don't need to repeat the same thing. The model has a long conversation memory.

Cons of Gemini:

1. As this chatbot is integrated with Google products, it raises privacy concerns, such as how the information is handled from the user's perspective.
2. The responses the AI assistant generates are inconsistent.

6) Freddie

BOTSHOT developed an NLU-powered chatbot for 4 and 5 star properties to answer guest questions and provide them with related information such as FAQ and booking related details. It's like a 24*7 assistant for them that never gets burned out and frees up your staff from those basic questions.

Freddie, being one of the best chatbots for hospitality, has come with multilingual capabilities so that guests can get answers in their own language.

Best part? Freddie provides multi-channel support, meaning hoteliers can connect with guests across multiple touchpoints, including Facebook, Telegram, WhatsApp, and Slack.

Key Features of Freddie:

1. Freddie works around the clock to provide round-the-clock support to guests.
2. As the conversational bot, Freddie can work across leading social messaging applications, including Telegram, WhatsApp, Facebook, and Slack.

Pros of Freddie:

1. As the chatbot provides round-the-clock support, it frees up the front desk staff to focus on other work, such as enhancing the guest experience.
2. Help you get more bookings by replying to guest queries instantly.
3. Freddie can generate more revenue for hotels through upselling and cross-selling from personalized room upgrades to add-on services.

Cons of Freddie:

7) Microsoft Copilot

Microsoft rolled out AI features first inside the Edge and later rolled out to Microsoft apps.

Copilot is genuinely a game-changer for drafting documents in Word, doing data analysis on Excel, or helping you with creating stellar PowerPoint presentations, or asking the copilot to write content for you. It doesn't help you with text generation, but it can also generate images.

That's what makes this AI chatbot different from others.

Key features of Microsoft Copilot:

1. Copilot has seamless integration with other Microsoft apps. No matter if you're on Outlook and need help writing an email or adding a slide in a PowerPoint presentation, Copilot is good to go with that.
2. It allows users to have back-and-forth conversations using the voice mode feature.

Pros of Microsoft Copilot:

1. Copilot can help you in several ways, such as preparing financial summaries and reports, and doing data analysis, such as cash flow analysis, etc.
2. It's a user-friendly AI tool, no technical expertise required.
3. Makes your team more productive as it's better for internal research and writing.

Cons of Microsoft Copilot:

1. Though Copilot is a business tool, it sometimes gives bland answers over uniqueness.
2. Its paid plan is expensive for businesses.
3. Sometimes it's bad at answering simple questions, as you don't need to use what the tool does, but rather ask the model what the tool does with verbosity.

8) DigiLawyer AI

DigiLawyer created an AI legal assistant that provides answers to queries in any language.

This chatbot makes things easy by breaking down complex terms into easy-to-understand language, provides step-by-step guidance on how to solve legal problems, or even recommends appropriate authorities.

Key Features of DigiLawyer AI:

1. No matter if you get a query on a challan, property dispute, contractual disagreement, or notice, Digilawyer can provide answers in any language.
2. Its proprietary case engine can deliver customized responses depending on your use case.

Pros of DigiLawyer AI:

1. It provides instant answers to help you make quick decisions.
2. Simplifies complex legal information in simple terms
3. Guide users as to which authority to reach out to

Cons of DigiLawyer AI:

1. The quality of responses you get depends on the user's query
2. It can answer one query at a time. The chatbot can be confusing if you do multiple interactions with it.

9) Perplexity

Perplexity is another AI-powered conversational chatbot used for doing longer searches. Best part? This AI tool will not just throw a bunch of information, but rather, it will mention the exact sources from which it took the information.

When you visit the perplexity.ai website, the chatbot will ask you to “asking anything”.

Through the related prompts, Perplexity provides a feel to the user that the conversation keeps flowing. Currently, Perplexity offers 2 options to help you ease your research process – quick search for immediate answers and pro search for more detailed explanations.

Key Features of Perplexity:

1. It provides comprehensive information by leveraging the capabilities of Claude and the GTP-4 omni model. This means it doesn't just pull-out information from websites, but it takes from different sites such as social media, academic journals, social media platforms, articles, etc.
2. Spaces on perplexity is another way where users can upload documents and collaborate with others.
3. You can do voice search using the Perplexity AI chatbot.

Pros of Perplexity:

1. Great for doing long-form searches along with sources
2. Its easy-to-use interface keeps the conversation flowing by using follow-up prompts.

Cons of Perplexity:

1. It can feel a little overwhelming for users when displaying multiple search results.

10) Zapier Chatbot

Zapier allows businesses to build a chatbot that will perform workflows depending on certain conditions or actions. Training a chatbot is super easy by uploading information from other websites, help centers, and that's how it's easy for the bot to understand your business in just minutes.

Chatbot creation is not so hard, as it takes a few prompts to create a custom chatbot as per your business needs. Once the chatbot is ready, you can share the URL of the same or integrate it on your website for lead generation and customer support.

Key Features of Zapier AI chatbot:

1. Zapier has a bunch of ready-made templates that you can use for customer support, lead generation, employee onboarding, and marketing campaigns.
2. Chatbot can be integrated with over 8000+ apps such as Gmail, Discord, Instagram, Google, etc., to streamline processes.
3. Zapier allows you to customize the chatbot as per business needs and objectives.

Pros of the Zapier Chatbot:

1. The Zapier chatbot is easy to use due to its ready-made template feature. You don't need any coding skills to develop a chatbot for your business.
2. You can send chatbot data, such as user conversations, to thousands of apps, such as CRMs, email marketing, or project management tools.

Cons of the Zapier Chatbot:

1. If you don't want automation features, then the tool has a limited scope compared to other chatbot platforms.
2. It's great for the short term, but for the long run, the tool is pricey for complex stuff.

11) Grok

Just like ChatGPT, Grok is an AI assistant /chatbot that xAI developed. This AI assistant can conversationally talk to users; help you write emails, generate images, and help you with coding. Unlike other chatbots, Grok can answer to spicy and most conversational prompts.

You can access Grok AI through X, the mobile app, and grok.com.

 Key Features of Grok AI:

1. As it's built natively within X, it can read the data from posts, spaces, DMs, etc. to give you the best possible answer.
2. Its Deep search mode analyzes information from different responses before giving a response.

Pros of Grok AI:

1. Grok is suitable for discussing current news or a political topic. It's good at picking in this space.
2. It also uses multimodal capabilities such as text, audio, and video.

Cons of Grok AI:

1. Grok can't do data visualization, such as creating graphs from a CSV file
2. Sometimes it's criticized for giving wrong political answers.

12) Jasper Chat

Jasper Chat is a powerful AI chat platform and considered the best writing tool. It works similarly to ChatGPT, wherein the user enters the prompt or query, and the AI chatbot responds.

Unlike ChatGPT, Jasper Chat leverages NLP capabilities to generate human-like responses. This AI chatbot is specifically designed to help marketing teams and agencies write better marketing material and ad copy.

This ChatGPT like alternative provides you with the functionality to enhance your prompting game. Its prompt library covers 500 prompts for each user. Simply copy and paste those prompts into your Jasper chat and get the response.

Best part? Whether you need help creating a blog post or starting with a Twitter thread, Jasper can write in over 50 templates.

Its user-friendly interface makes this AI chatbot a good fit for businesses that want to scale their content production.

Crucial features of Jasper Chat:

1. It acts as a writing partner for them and can help convert generic text into marketing phrases.
2. This copywriting-focused chatbot helps you write marketing content that aligns with brand tone and voice. This means you can train the bot based on brand voice and style guidelines.
3. Its team collaboration feature makes it easier for the content creation team to go from brainstorming to content publishing.

Pros of Jasper Chat:

1. Its text-to-image generation capabilities help you generate photorealistic images through Jasper Art.
2. Check the plagiarism and grammar of the content using its plagiarism checker.
3. Support integration with other tools such as Surfer SEO for content optimization.

Cons of Jasper AI:

1. Though Jasper is an easy-to-use platform, unlike ChatGPT, it doesn't offer a free plan. There are different plans available for creators, businesses, and enterprises.

13) ChatSonic from WriteSonic

WriteSonic offers tools for writers, students, and professionals to help them write high-quality documents. Whatever takes 2 weeks for the marketing team to write an SEO optimized blog can now be done by ChatSonic in a few minutes through the AI agent and AI content agent.

This AI-powered chat assistant can help you with market research, competitor research, and generating detailed reports.

Beyond content generation, ChatSonic excels in tweaking content and ensuring that it aligns with the target audience.

Best part? ChatSonic is available on Android and iOS. It does have a Chrome extension that you can use on the web.

Key Features of ChatSonic:

1. You get everything in one place as this AI chatbot is integrated with other tools such as Ahrefs, Keywords Everywhere, Google Search Console, etc.
2. You can train ChatSonic by inputting your content guidelines, content brief, or any other external document through the brand voice customization feature.
3. You can target the global market through its multilingual support feature, meaning it can work in 30 languages.

Pros of ChatSonic:

1. It offers prebuilt (ready-to-use) templates for website analysis and keyword research. You don't need expert-level knowledge to use this chatbot.
2. It saves you on marketing costs (5-10x) as it can churn high-quality content in minutes that matches your brand identity guidelines.
3. It's aware of current events and provides real-time information, not limited to 2021 events.

Cons of ChatSonic:

1. Users have to switch to a paid plan as the free plan generally comes with restrictive word limits.
2. Though it can generate visual content, the quality is not on par with other AI-based image generation tools.

How To Select the Best AI Chatbot for Your Business Needs?

1) Understand Your Business Needs

You might have experienced this situation often wherein the traditional call centers are not capable enough, and the customer support representatives are tired of answering dozens of questions. Then, you need to leverage automated solutions and consider integrating chatbots on your website to provide a seamless customer experience.

To do that, you need to speak with the customer support representatives to understand their struggles. Try to understand what things can be automated.

2) Choose The Chatbot Solution That Provides Omnichannel Support

Before selecting the chatbot solution, you must clearly understand the platforms (website, social media, mobile apps) you will use to provide customer support. If you are going for omnichannel support, you must decide which platforms to integrate into the chatbot.

3) Decide Which One to Choose: Bilingual or Multilingual

When considering investing in a chatbot solution, you need to understand whether the chatbot can understand customer queries.

Additionally, many companies are providing AI chatbot solutions that can respond to customer queries using NLP capabilities. So, you need to make sure that the chatbot platform provides NLP training or not.

How Can BigOhTech Help With Developing AI Chatbots?

You found that some chatbots can multitask while others deliver responses that sound almost like a human.

But there is no best AI chatbot; it all depends on the use case of your business.

As an AI chatbot development company, we create custom bots that can handle thousands of interactions and can increase your revenue by 10x. Being in the chatbot development industry for over 15 years, we create NLP/NLU-powered bots that can scale as per your business needs.

How did we help? We developed an NLU-powered bot and trained it using the GPT-3 engine so that the bot can understand the intent of the conversation. This AI chatbot was integrated into

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