About the Customer
CarWale, founded in 2005, provides an online marketplace for Indian customers to buy and sell used cars. The mission of CarWale is to help customers make informed decisions when choosing the right car at the right time from the right partner.
CarWale has served more than 65 million Indian consumers in a one-year span. In 2009, the company began offering free car consultations to potential customers and has been a part of CarTrade Tech since 2016.
Project Details
CarWale wanted to quickly ramp up its technical team to handle the increasing number of customers and provide a seamless experience in customer management and post-sales service.
