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nULTA Case Study

Offering nULTA Case Study

About the Customer

nULTA is a healthcare technology company based in Mumbai, India, offering a platform for online doctor consultations and health management services. Founded in 2015, nULTA has quickly gained popularity in the Indian healthcare industry. The company’s mission is to provide affordable and accessible healthcare services to people in remote areas or those without access to traditional healthcare facilities.

The platform developed by nULTA enables patients to connect with qualified doctors through video or audio calls, chats, or messages. It also offers a range of health management services, including online prescriptions, health records management, and personalized health plans. Partnering with several hospitals and healthcare providers in India, nULTA ensures patients can receive specialist consultations and referrals when necessary.

Project Details

The client wanted an application that would bring doctors, counselors, veterinarians, and patients onto one platform, enabling the latter to book appointments and track medical history and reports easily. The goal was to make it simple for patients to reach expert doctors in a timely and organized manner.

Industry

Healthcare

Services

Design, Development & Launch

Problem

The client needed a healthcare platform where doctors and patients could collaborate efficiently in real time.
The platform aimed to allow patients to instantly reach out to expert doctors, counselors, and veterinarians, eliminating the need for traditional clinic visits to book appointments.
The platform also needed to display available time slots for medical experts, allowing patients to book and pay for appointments.
Additionally, the client wanted patients to be able to track their medical history and reports through the platform.

Our Approach

BigOhTech developed two applications: one for patients and one for doctors.
An escrow account was created for payment purposes, ensuring that medical experts received payments immediately after consultations.
We integrated Stripe for payment processing.
The entire solution was a HIPAA-compliant platform connecting patients and providers.
The platform synchronized the calendars of both medical experts and patients to keep appointments in sync.
BigOhTech’s solution allowed users to upload their medical health reports and track their medical history.
Additionally, patients could access health education resources and wellness programs on the platform.

Benefits

Over 200,000 doctors and 500,000 patients registered on the platform.
Medical experts were verified through KYB (Know Your Business), making the platform secure and reliable.
The platform displayed reviews and feedback from multiple reliable online sources, adding trust to the service.
Patients could find doctors and chat with them without disclosing their numbers, ensuring privacy.
Patients could manage their medical records and history digitally, avoiding the hassle of manual paperwork.