Here is a brief introduction to how does a chatbot works : 

• Firstly, we need to design the conversational flow of a Chatbot. This includes how well a user is going to interact with a Chatbot, what are the potential questions, and the possible answers it needs to provide. 
• Chatbots should come with the ability to understand and respond to users’ input. Therefore, the requirement is to write the code in a manner to apply this logic. 
• Chatbots should be trained post this using ML algorithms. They should be fed with the sample data to ensure the chatbot gets trained and provide more apt results.
• Fall back mechanism should be defined. In case, the chatbot can’t handle the query, the same should be redirected to the human operator. 
• Chatbot should be deployed on the needed channel, either on an app or any other platform which so ever is needed
• The testing phase should begin, Chatbot should be kept on training with the amount of data it’s being exposed to as well. 

Yes, please schedule a scoping session with us.

Once, the requirements are clearly written down, it won’t take more than 24 hrs for us to provide the same.

Here are the various platforms in which chatbots can be integrated: 

• Website, to handle visitors' queries
• Application, one can use the Chatbot as a standalone app offering or can bind the Chatbot into an existing application
• Customer care service, Chatbot is widely used in this vertical.
• Travel Websites, Booking management systems, Tracking websites
• Messaging platforms such as Slack, teams, and WhatsApp
• Social channels such as Facebook, Twitter and Instagram

In order to integrate a Chatbot into your business, One basically needs to have an app/web space where the Chatbot can be integrated. Along with this, one needs to have social channels where the bot and the data pool need to be integrated in order to train the bot as per your needs. There are various advantages to using chatbots & Chatbot Is Beneficial For Both Business As Well For Customers & businesses can leverage them to boost the client’s experience.

A chatbot's development time and cost can vary significantly based on a number of factors, such as the complexity of the bot, the features you wish to include, the platforms it will be used on, and the team's level of experience.

The following variables may have an impact on the time and cost:

• Your chatbot will need more time and resources the more features and skills it has.
•  The development time and expense of the chatbot may grow if it needs to integrate with databases or other systems.
• It could take more work to develop for several platforms (web, mobile, messaging apps).
• The chatbot must receive regular maintenance and upgrades in order to remain functional and current.
• The expertise of the development team and the technologies used can influence the cost. Highly skilled developers may command higher rates.

We offer a range of support and maintenance services for AI Chatbots. These services include Application maintenance and support services, Managed security, Application modernization services, etc. 

Please visit https://bigohtech.com/services/application-maintenance/ for more information. 

There are many advantages that chatbots offer to both businesses and consumers. Discover how advancing technology driven by AI can revolutionize the way you serve customers.

• Informing Decision-Making
• Enhancing Internal Communication
• Driving Sales and Leads
• Personalized User Experiences
• 24/7 Rapid Support
• Workflow Automation