Top Rated Application Maintenance And Support Services

Our application maintenance service includes the following :

• Monitoring and Logging: Firstly, we provide support for the monitoring of the servers. This includes monitoring all the applications that are hosted on those particular servers. Meanwhile, Logging activities help you to view and maintain the logs of the application which consists of all the error and the success logs. This helps the developer to debug and find out the ongoing flaws that are there in the application.
• Patching activities: Secondly, perform patching activities on the database and server, ensure all the necessary ad latest security patches are being installed.
• System upgrades: Perform regular updates related to OS and migration to the latest DB and software versions.
• Disaster recovery: Servers are provisioned with a disaster recovery mechanism, This ensures that the system recovers and restarts from a failure state as well with all the data being in place and ensuring 0 data loss.
• Regular Backups: Lastly, Ensure regular backups are taking place for the database ensuring the data remains intact.

We do perform the following activities to not disrupt any existing functionalities :

• Automated Test Scripts: We do have automated test scripts support. These scripts are executed periodically to view the functional health of the product. In addition, These scripts are executed before any release or changes.
• Multiple Environment: We do provide multiple environments mainly Pre Prod, Staging, and Dev. All the functionalities, changes, and enhancements are first tested on these environments before deployment on the prod environment.
• Green deployment: We do enable the green deployment, therefore there is no downtime as well whenever there is a new deployment on the server.

Here are the following activities that we can perform : 

• Regular updates: Ensuring that all the system and software are up-to-date, and necessary security patches are being installed on the system.
• Servers to be protected behind a VPN: All the sensitive data should be stored behind a VPN and only the authorized IPs should be given access to the same.
• Strong Authentication: Finally, We usually ensure that 2-factor authentication and other authentication processes are in place to avoid unauthorized access.

Yes, we do provide rollback of hours for the maintenance service that we provide. But, These rollbacks of hours usually take place after every month.

To clarify, Connect to know more.