We provide best-in-class application maintenance and support services
Our application maintenance services minimize risk, ensure reduced costs and improve ROI by not letting maintenance costs eat into the development budget.
Big Oh aimed to ensure that our application support and maintenance services are highly available, reliable, and relevant to evolving business needs. We adopt an advanced approach inclusive of on-call production support, proactive maintenance, enhancements, bug-fixing, user support & training. We deploy skilled experts to apply their expertise to stabilize your applications, optimize provided service, and application improvement.
- For fixing errors, and design flaws in your application
- For legacy system modernization
- For better interface with other systems results in increased efficiency
- For maintaining control over the daily functions of your systems
- For improving existing functionalities of your system
- For preventing the sluggish performance of your system
Application Maintenance Services
Application Maintenance Services
Big oh tech provides application maintenance services to ensure that your apps run perfectly. Our app maintenance experts provide the best-in-class support that adapt as per your business needs.
We provide Application preventive maintenance by performing weekly and monthly patches, whether for security or version upgrades. We also provide monthly recommendations and reporting to keep you informed about your health
- Application Migration and Upgrade
- Comprehensive System
- Application & Database tuning services
- Security & Vulnerability Testing & Fixes
- Patching & Version Upgrades
- Application Re-engineering
- DevOps & Configuration Management Services
Application Support Services
We have a dedicated team of app experts who provides 24*7 end to end support services to identify the roadblocks if any and troubleshoot the issues to keep your app updated.
- 24 * 7 helpdesk end to end support services
- SLA based tiered Level 1,2, and 3 support
- Incident & Outage Management
- Root Cause Analysis
- Application Performance Monitoring
Managed Security
We provide 24*7 monitoring of security devices and systems that reduces the chances of security breaches by 2x. Our experts scan all your internal and external resources helping you to address the threats as they occur.
- Data & Application Security
- Infrastructure and System Security
- Network Security
- Mobile Security
- Advanced Threat Protection
- Compliance and Monitoring
Application Modernization Services
We help you transform your old IT infrastructure into next generation applications. Accelerate your business potential with our experienced app development experts who can give a competitive edge to your business.
- Monolithic to Microservices
- Application rearchitecting
- Cloud-Native app development
- DevOps Implementation
Why choose our application maintenance service?
Our Strong Talent Pool
Planned Evaluation
Value-Added Offerings
Cost-Effective
Time Zone Advantage
Explore our application maintenance & support services
Increase your app performance with our qualified app experts who are proficient in taking your applications to the next level.
Application Maintenance Process
We provide regular assessments, continuous improvements, and efficient optimization for your application's preventive maintenance as opposed to breakdown maintenance. The following activities are carried out to ensure the success of the project.Baseline
- Application Landscape
- Inventories
- KT Plan
- SLA based model
- Change management plan
Transition
- Knowledgebase
- Standard Operating Procedures
- Tools & Frameworks
Operate
- Governance
- Service Levels
- Base Plus Model
Optimize
- Proactive maintenance
- Root-cause analysis and fix
Transform
- More for less
- Optimized outcome
Continue/ Transfer
- Change management
- Reverse transfer
- Defined roadmap & focus
Roll Over Maintenance Plan
Min 2 months contract
One App and One Backend
Max of 3 Micro-services
Max 40 hours per Month
Roll over upto 1 Quarter
Easy Maintenance Plan
Min 2 months contract
One App and One Backend
Max of 3 Micro-services
Max 40 hours per Month
Technologies we use in application maintenance service
- Tools
- Platforms
- Programming languages
- Technologies
- Database
Android Studio
Google Fit SDK
Google Assistance SDK
OpenGL
Android Auto
ARCore
Android Phones
Android Tablet
Android Wear OS
Android Desktop
Android Fordable
Kotlin
Java
Dart
C++
Android SDK
Android Native Dev Kit (NDK)
Coroutines
Rxjava
Jetpack Compose - Android Compose UI
SQLite
Room
GrillHouse
HCL Concerts is considered as India’s biggest & longest running live Indian music platform….
HCL Music
- Grillhouse wanted BigOhtech to enhance their app with multiple inventories….
Application Maintenance FAQs
Our application maintenance service includes the following :
- Monitoring and Logging: We provide support for the monitoring of the servers, This includes monitoring of all the applications that are hosted on those particular servers. Logging activities helps you to view and maintain the logs of the application which consists of all the error and the success logs. This helps the developer to debug and find out the ongoing flaws that are there in the application.
- Patching activities : Perform patching activities on the database and server, ensure all the necessary ad latest security patches are being installed
- System upgrades : Perform regular updates related to OS and migration to the latest DB and software versions
- Disaster recovery : Servers are provisioned with disaster recovery mechanism, This ensures that the system recovers and restarts from a failure state as well with all the data being in place and ensuring 0 data loss
- Regular Backups : Ensuring regular backups are taking place for the database ensuring the data remains intact.
We do perform following activities to not disrupt any existing functionalities :
- Automated Test Scripts : We do have automated test scripts support, These scripts are executed periodically to view the functional health of the product. These scripts are executed before any release or changes.
- Multiple Environment : We do provide multiple environments mainly Pre Prod, Staging and Dev. All the functionalities, changes and enhancements are first tested on these environments before deployment on the prod environment.
- Green deployment : We do enable green deployment, therefore there is no downtime as well whenever there is a new deployment on the server.
The cost of managing the application can vary, They basically depends on the type of configuration we want on the server and the applications that we are hosting. Please get in touch with us to know the exact cost…….
Since we provide support for 24*7, In case there is an emergency then we provide the response as per the SLA defined and the probability of a P1 issue to occur is less than 2 percent as already the system is designed in a manner to ensure high availability.
Here are the following activities that we can perform :
- Regular updates: Ensuring that all the system and software are up-to-date, necessary security patches are being installed on the system.
- Servers to be protected behind a VPN: All the sensitive data should be stored behind a VPN and only the authorized IPs should be given an access to the same.
- Strong Authentication: We usually ensure 2 factor authentication and other authentication processes are in place to avoid unauthorized access.
Yes we do provide rollback of hours for the maintenance service that we provide. These rollback of hours usually take place after every month.
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Enterprise App Development (Android, IOS & Web) and Staff Augmentation Company.
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