Ferns n Petals (Promotion engine)

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Offering Ferns n Petals (Promotion engine)

About the customer

Ferns n Petals (FnP) is a popular online platform that offers a wide range of gifts and floral arrangements for various social and corporate events.
Founded in 1994 by Vikaas Gutgutia with just 1 flower shop in Delhi, India, FnP has expanded greatly since. It currently has more than 400 functional outlets across India and in several other countries.
With a strong network of local vendors and suppliers who help the company offer fresh and high-quality products to its customers, FnP has become a trusted household name in a short span.
The company has received several awards and recognitions for its services, including the ‘Best E-commerce Website Award’ at the Indian e-Retail Awards 2013 and the ‘Best Florist Award’ at the Indian Retail Awards 2015, adding multiple feathers to its cap.

Industry

Technologies

Project Duration

Project Details

The client was in the process of revamping its back-office portals when issues related to promotion engine module were faced. The client was looking to bind up the promotion engine microservices in their own back-office module and perform CRUD operations on the generated coupons.

Problem

The client was in the middle of revamping its back-office portals.

Issues were being faced in the module related to the promotion engine.
The client wanted to bind up the promotion engine microservices in their own back-office module.
The client was further seeking the flexibility to perform CRUD operations right away on the coupon that has been generated in the website space.
However, the client faced time crunch as the festive season was approaching, which meant higher engagement as more coupons would be created and redeemed.
Client wanted to partner with the redemption providers as well, enabling users to redeem a coupon on some other platform.

Our Approach

Big Oh Tech came to the rescue of FnP and designed all the possible pNc for the coupon code management.
We created a provision for generating a coupon and CRUD operation to be performed on the web.
After Big Oh’s intervention, the unit test and code coverage score for the platform developed was more than 98 %, with 0 (zero) warning and errors on the linting tools.

Big Oh developed both the front-end and back-end related modules in less than 2 months.
Client partnered with various third parties such as payment provider and banking partners as well.

Benefits

With Big Oh and FnP’s constant efforts, the web got launched within 2 months.

We worked effectively in a cross-functional environment and managed well with the other teams.
Customer revenue stream got increased by 2x within 1 (one) season of higher engagement.
Banking with other partners turned out to be a great initiative as this went lucrative for the customers and helped them to extend client partnership with other banking partners.