AI Chatbot Development Services

We are a leading AI chatbot development company specializing in creating intelligent chatbots that seamlessly integrate with your existing website and messaging platforms, ensuring 24/7 support and rapid query resolution. Ready to unlock the power of AI chatbots for your business to maximize engagement and productivity? Let’s discuss how we can help you to unlock the power of AI-powered conversation.

✔24/7 AI Chatbot Support

✔Enterprise Chatbot Development

✔Custom Chatbot Solutions

4.6/5

Clutch Rating

300+

Successful Project

200+

Satisfied Client

Trusted By Brands

AI Chatbot Development Services

Free AI Chatbot Consultancy

We offer free chatbot consulting to help you design and develop intelligent, high-performing chatbots tailored to your industry. As a trusted AI chatbot development consultancy, we work closely with you to assess your business needs and provide expert recommendations for the right chatbot solution ensuring it aligns with your goals and delivers real results.

Our experienced technology consultants will guide you through every step of AI adoption, from choosing the right chatbot type to planning a strategy for seamless integration across your platforms.

AI Chatbot Development

We have helped 20+ industries with our AI chatbot solutions. Our AI chatbot developers build AI-powered chatbots that use Natural language processing (NLP) and ML capabilities. As a custom chatbot development company, we transform the way how businesses interact with their customers.

Chatbot Integration Services

We have helped thousands of businesses with our chatbot integration services. We enable businesses to integrate AI-powered chatbots on their website and other social media channels.

AI Chatbot Maintenance & Support

We help businesses through our AI chatbot maintenance and support services to ensure their chatbots run smoothly and efficiently. Our dedicated and experienced AI chatbot developers work around the clock to keep your chatbots up to date, running 24/7, and integrated with the latest technology and update with Chatbot Security Updates. Our goal is to help businesses double their customer retention rate

NLP/NLU Based Chatbot

We develop NLP/NLU WhatsApp chatbots that understand the emotions and intent of customers to the best extent. As an AI chatbot development company, we allow businesses to humanize their customer interactions using our WhatsApp chatbot.

Team Inbox Chatbot

With the help of our expert Chatbot developers, you can now allow multiple agents to communicate to end customers using a single number. With a multi-agent team inbox, you can view the dashboard as a different agent from your own department.

Custom Chatbot Development Services

With over 10 years of experience, we offer Artificial Intelligence (AI) powered chatbot solutions that act as a bridge between you and your customers across platforms such as Web, WhatsApp, Telegram, Facebook, and more. As a trusted AI chatbot development company, we build intelligent, scalable bots capable of handling thousands of transactions simultaneously—helping businesses boost revenue by up to 10x. Our chatbot solutions can be deployed across a wide range of industries, including e-commerce, financial services, hospitality, entertainment, education, airline services, FMCG etc.

Whether you’re looking to develop website chatbots, enterprise AI chatbots, or end-to-end chatbot app development services, we’ve got you covered.

Why Choose AI Chatbot Development Services From BigOhTech?

Cost-Effective Solution

Our AI chatbot services help you grow your business with an affordable investment. We provide AI chatbot solutions for businesses to maximize their customer engagement. Our solutions further save your dollars by eliminating the need to hire customer support representatives.

Dedicated AI Chatbot Developers

As an AI chatbot development firm we have dedicated NLP/NLU chatbot developers who are proficient in building AI chatbots that allow businesses to do seamless interactions with their customers.

Multi-Lingual Support

Our AI enabled chatbot gives a competitive edge to businesses by allowing them to enhance their customer experience. Due to its multi lingual support, our chatbot can do interaction with their customers in 200+ languages. This allows businesses to connect with customers who do not speak the same language.

24*7 Chatbot Support and Maintenance

We would not leave you even after deploying chatbot. We know chatbot works for your business 24*7. Therefore, as an AI chatbot development company, we ensure constant support and maintenance of chatbots to make chatbots bug free.

Natural Language Understanding

Choose AI Chatbot Development Services from BigOhTech for state-of-the-art Natural Language Understanding. Our talented developers guarantee smooth communication by providing enterprise-grade services and their knowledge of creating unique chatbots. Employ us to fully utilize chatbot technology for your unique requirements.

Business Process Automation

Our skilled developers provide excellent enterprise chatbot development services by designing unique solutions. Hire our committed team of chatbot developers to increase productivity and simplify operations. Use our customized, integrated chatbot solutions to grow your company.

Scalable Chatbot Solutions

Our AI chatbot solutions are designed to scale with your business. Whether you're a startup or an enterprise, our chatbots adapt to your growing needs ensuring high performance, continuous learning, and seamless integration across platforms.

Enterprise-Grade Security

We prioritize user trust by building secure AI chatbots for your business. From end-to-end encryption to advanced authentication protocols and regular audits, we ensure your chatbot meets strict compliance standards and keeps customer data safe with strict compliance with data privacy regulations.

Customization and Personalization

Our chatbot solutions are fully customizable , tailored to fit your brand, industry, and goals. Whether it's automating support, capturing leads, or driving sales, we deliver personalized chatbot experiences that truly engage your audience.

Process of Our Custom AI Chatbot Services

1. Understanding Business Requirements

We begin by discussing and defining the business goals, target audience, and expected outcomes from the AI chatbot. This helps us tailor the chatbot to align with your specific operational needs and user expectations.

2. Use Case Design & Conversation Flow Mapping

Before jumping into development, we create detailed use cases and map conversation flows. This step ensures the chatbot logic covers all scenarios and provides a natural, engaging user experience.

3. Data Training and AI Model Formation

Using a Natural Language Understanding (NLU) platform, we train the chatbot with relevant datasets. We build, test, and refine AI models to recognize intents, extract entities, and respond contextually.

4. BOT Programming

Once the AI model is ready, we integrate it with backend systems and begin the actual programming. This includes scripting dialogues, integrating APIs, handling user queries, and implementing fallback mechanisms.

5. Chatbot Testing & QA

We conduct rigorous internal testing(both functional and user testing) to ensure the chatbot behaves as expected across various scenarios and platforms (web, WhatsApp, Telegram, etc.).

6. Chatbot Deployment

After quality checks, the chatbot is deployed on selected channels. We ensure a smooth go-live process with infrastructure optimization for scalability and security.

7. Monitoring, Maintenance, and Support

Post-deployment, we offer ongoing monitoring, performance optimization, and 24/7 support to ensure the chatbot remains up-to-date and continues to deliver value.

We Provide Industry-Specific AI Chatbot Solutions for Business Growth

Logistics & Supply Chain

Aviation

Hospitality

Telecommunications

Energy & Power

Media & Entertainment

Travel

Sports

Retail & E-Commerce

Healthcare & Life Sciences

Real Estate

FinTech

Types of AI Chatbots We Specialize In

Transactional Chatbots

As a leading AI chatbot development company, we specialize in building transactional chatbots that streamline operations like order processing, reservation booking, and secure payments. Designed for e-commerce and customer service applications, our chatbot solutions help businesses handle high volumes of transactions efficiently.

Retrieval-based Chatbot Solutions

Our AI chatbot development services include intelligent retrieval-based chatbots that excel in intent classification, entity recognition, and response selection. Ideal for customer support and FAQs, they deliver quick, accurate replies using predefined responses, ensuring consistent reliable interactions while reducing response time.

GPT-based Chatbots

We build advanced GPT-based chatbots powered by generative AI and NLU to deliver human-like conversations. Our enterprise AI chatbot solutions help automate interactions, boost customer engagement, and support teams across departments. For internal use or public-facing platforms, our AI chatbot developers deliver solutions tailored to your business needs.

Social media Chatbots

We develop custom chatbot for platforms like Facebook, Instagram, and Twitter. These solutions for websites and social media are built to manage customer interactions, automate responses, and enhance your brand’s presence online. We ensure your bots align with your brand voice and integrate seamlessly across websites and social channels delivering a consistent and engaging user experience.

Customized AI Voice Assistants

We offer custom chatbot development services with a strong focus on voice-enabled AI assistants that transform how businesses interact with users. Our intelligent AI voice bots understand and respond to queries in real time, making them ideal for both internal employee support and customer-facing tasks. We design assistants that enhance accessibility, improve support quality, and boost productivity.

Custom CRM/ERP/CM Bots

Our enterprise chatbot development services include the creation of intelligent bots that integrate directly with your CRM, ERP, or content management (CM) systems. These bots automate repetitive tasks, deliver real-time insights, and improve workflow efficiency. We help businesses gain a competitive edge through intelligent automation and smart integrations.

Technologies We Use in AI Chatbot Services

Typescript

Javascript

Es6 and Es7

Spring Boot

Python

Looking for Real-World Chatbot Success Stories? Check Out Our Work

Emerging Technologies

Streamlined Customer Support for Diverse Hotel Needs

Why our clients love us the most?

We build trust, foster strong relationships, and always put our clients' needs first.

4.6/5 rating on

Our clients appreciate our personalized approach, attention to detail, and consistent delivery of results that exceed expectations.

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

"Their deep problem-solving approach is impressive."

Gautam Bansal

Senior VP at Housr Technologies, Gurgaon, India

"Overall, their approach was flexible and focused, ensuring that our needs were met effectively."

Sudha Gupta

Sr. Project manager, Flydocs, Vadodara, India

"Delivering quality work was a motivation for their team."

Manish Saini

Former CEO, Ferns N Petals, New Delhi, India

The team managed to overcome the challenges and deliver the project without compromising on quality.

Ikshit Chhabra

Deputy GM at Apollo Health & Lifestyle Ltd, Hyderabad, India

Check Out Our Latest Blogs

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AI Chatbot Services FAQs

Will you provide support after the chatbot goes live?

Yes, we offer post-launch support and maintenance services for AI chatbots. Our services include maintenance, managed security, performance monitoring, and chatbot updates to ensure your solution stays secure, efficient, and up to date.

What are the requirements for integrating an AI chatbot into my business?

In order to integrate a Chatbot into your business, One basically needs to have an app/web space where the Chatbot can be integrated. Along with this, one needs to have social channels where the bot and the data pool need to be integrated in order to train the bot as per your needs. There are various advantages to using chatbots Chatbot Is Beneficial For Both Business As Well For Customers businesses can leverage them to boost the client’s experience.

What are the different channels on which I can publish AI Chatbot?

You can publish an AI chatbot across various channels depending on your audience, use case, and technical setup. Most Common publishing channels include:

Website – Embed the chatbot directly on your website to assist visitors, answer FAQs, and guide users through your products or services.
Mobile & Web Applications – Integrate the chatbot within your mobile or web apps, or launch it as a standalone AI assistant app.
Messaging Platforms – Publish your chatbot on popular messaging apps like WhatsApp (via WhatsApp Business API), Slack, Telegram, Microsoft Teams to enable real-time, seamless communication.
Customer Support Platforms – Integrate with tools like Zendesk, Intercom, or Freshdesk to automate ticket handling and customer interactions.
Voice Assistants – Deploy on platforms like Amazon Alexa, Google Assistant, or IVR (Interactive Voice Response) systems to offer voice-based assistance.
Social Media Channels – Launch chatbots on Facebook Messenger, Instagram, and Twitter to engage users, answer queries, and enhance customer interaction.
E-commerce Platforms – Use chatbots on platforms like Shopify, WooCommerce, or Magento for order support, delivery tracking, and product recommendations.
CRM and Marketing Tools – Connect your chatbot to systems like HubSpot, Salesforce, or Mailchimp for personalized marketing and lead nurturing.
Travel and Booking Platforms – Deploy chatbots to assist users with bookings, itinerary management, real-time updates, and travel-related support

Each platform may require different integration methods or APIs, but popular frameworks like Dialogflow, Microsoft Bot Framework, and Rasa make it easier to publish across multiple channels.

Can you provide a detailed project timeline and budget for the AI Chatbot?

Yes, we can. Please schedule a scoping session with our team. Once your requirements are clearly defined, we’ll deliver a detailed project timeline and budget within 24 hours.

How much does creating a chatbot cost and how long does it take?

The cost and timeline for AI chatbot development can vary widely based on several factors, including the complexity of the chatbot, the features required, the platforms it will operate on (such as web, mobile, or messaging apps), and the expertise of the chatbot development company.

Key factors that influence the cost and development time:

Feature Complexity: More advanced functionalities like AI chatbot with voice, AI chatbot for analyzing data, or generative AI chatbot capabilities will require more time and resources.
Platform Integration: Building a chatbot for multiple platforms or integrating with third-party systems, CRMs, or databases increases development effort.
Maintenance & Upgrades: Ongoing support is essential for keeping your AI-powered chatbot up-to-date and effective.
Development Expertise: Hiring a highly experienced AI chatbot developer or enterprise chatbot development service may increase costs but ensures higher quality and scalability.
Technology Stack: The choice of AI chatbot platforms or whether you go with a custom chatbot development approach can also impact the budget.

To get an accurate estimate tailored to your needs, it's best to consult with an AI chatbot development company like ours. We provide transparent pricing and fast delivery after a short scoping session.

Do You Have Experience in Building Chatbots for My Industry?

Yes, we do. Our team has successfully delivered AI chatbot solutions across multiple industries. For example, we built Botshot, an AI-powered eCommerce chatbot that enhances customer engagement and drives conversions. We also developed DigiLawyer, a legal AI chatbot designed to assist law firms with client queries and case-related information. Whether you're in healthcare, finance, retail, or legal, we tailor chatbot solutions to fit your industry-specific needs.

What is chatbot development, and how can it help my business?

Chatbot development is the process of creating intelligent virtual assistants that simulate human conversation using AI technologies like Natural Language Processing (NLP) and Machine Learning (ML). These bots can be integrated into websites, mobile apps, or messaging platforms to automate interactions, answer queries, and streamline tasks.

AI-powered chatbots aren't just a trend they're a game-changer for businesses. Here's how they add value:

Informing Decision-Making
Enhancing Internal Communication
Drive Sales and Generate Leads
Personalized User Experiences
24/7 Instant Customer Support
Workflow Automation